Refund policy
📄 REFUND & RETURN POLICY
Effective Date: April 9, 2026
At GOJIIGOOD, we want you to be fully satisfied with your purchase.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible:
- Item must be unused and in original packaging
- Proof of purchase is required
Non-returnable Items
- Used BBQ equipment
- Damaged items caused by misuse
- Clearance or final sale items
Refunds
Once your return is received and inspected:
- Approved refunds are processed within 5–10 business days
- Refunds are issued to the original payment method
Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty
Faulty or Damaged Items
If your item arrives damaged or defective, contact us within 48 hours at:
📧 info@gojiigood.com